1. Scope
This Privacy Policy applies to VizaSource marketing websites, Client Portal, Vendor Portal, premium workspaces, and related services. It does not replace the privacy notices of independent procurement companies, clients, vendors, payment providers, or other third parties.
2. Information we collect
We may collect account and contact information, company and role information, project participation data, communications, documents and files, requests and responses, approval and order activity, subscription and billing information, support requests, device and browser information, and usage and diagnostic data.
3. How we use information
We use information to provide and secure the service, connect authorized project participants, process user-directed sharing, support marketplace and workflow features, operate subscriptions, improve performance, provide support, prevent misuse, communicate service information, and comply with legal obligations.
4. Project and marketplace sharing
Information is shared with other organizations and users when an authorized participant invites them, sends a request, shares a document, assigns access, or otherwise directs the platform to support a project workflow. Users should review project permissions before sharing sensitive material.
5. AI processing
When users invoke AI features, relevant prompts, files, images, project data, or instructions may be processed by VizaSource and contracted AI service providers to return the requested result. We will describe any additional choices or restrictions applicable to particular AI features.
6. Service providers
We may use vetted providers for hosting, security, analytics, communications, billing, file processing, customer support, and AI services. They process information on our behalf under contractual restrictions appropriate to their role.
7. Analytics and cookies
Our website may use cookies and similar technologies for essential operation, preferences, security, and measurement. Where required, users will be offered appropriate cookie choices. We do not sell personal information or use it for cross-context behavioral advertising.
8. Data retention
We retain information for as long as needed to provide the service, maintain project and transaction records, meet contractual and legal requirements, resolve disputes, and enforce agreements. Retention may vary by data type, organization instructions, and applicable law.
9. Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, and users are responsible for maintaining appropriate access and handling practices within their organizations.
10. International use
Information may be processed in countries other than the user’s country. Where required, we use appropriate legal mechanisms for international transfers.
11. Privacy rights
Depending on location, individuals may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information. Requests may be submitted through the Contact page and may require identity verification.
12. Children
VizaSource is a business service and is not directed to children. We do not knowingly collect personal information from children through the service.
13. Updates and contact
We may update this policy to reflect changes in the service, law, or business practices. Material changes will be communicated as required. Privacy questions and requests may be submitted through the Contact page.